What is a characteristic of High Reliability Organizations regarding communication?

High Reliability Organizations (HROs) are known for their exceptional ability to operate in complex, high-risk environments while maintaining safety and minimizing errors. A key characteristic of HROs is their commitment to open communication and collaboration. They encourage cross-departmental sharing of information, which fosters a culture of transparency and collective responsibility for patient safety and quality of care.

By supporting the sharing of information across departments, HROs enable teams to learn from each other's experiences, identify potential risks, and implement strategies for improvement. This practice not only enhances the quality of decision-making but also empowers staff at all levels to contribute to safety initiatives and solutions. In a complex healthcare setting, where multiple disciplines interact, effective communication is vital for ensuring that critical information is shared and understood, ultimately leading to better patient outcomes.